Reference/Literaturverweis [BrLa02]
Bredereke, J.,
Lankenau, A.:
A Rigorous View of Mode Confusion.
In:
Anderson, S., Bologna, S., and Felici, M. (eds.)
"Computer Safety, Reliability and Security -
21st Int'l Conf., SafeComp 2002, Proceedings", pp. 19-31.
(c) Springer
Verlag,
LNCS 2434
(Sep. 2002).
Abstract / Zusammenfassung
Not only in aviation psychology, mode confusion is recognised as a
significant safety concern. The notion is used intuitively in the
pertinent literature, but with surprisingly different meanings. We
present a rigorous way of modelling the human and the machine in a
shared-control system. This enables us to propose a precise
definition of "mode" and "mode confusion". In
our modelling approach, we extend the commonly used distinction
between the machine and the user's mental model of it by explicitly
separating these and their safety-relevant abstractions.
Furthermore, we show that distinguishing three different interfaces
during the design phase reduces the potential for mode confusion. A
result is a new classification of mode confusions by cause, leading
to a number of design recommendations for shared-control systems
which help to avoid mode confusion problems. A further result is a
foundation for detecting mode confusion problems by model checking.
Keywords
human factors;
mode confusion;
shared-control system;
refinement;
rigorous modelling.
Full Text / Volltext
Postscript/gzip (65 kB) -
PDF (170 kB)
Extended Version of the Paper / Erweiterte Version des Papiers
see / siehe [BrLa03]
Slides of the Talk / Vortragsfolien
These slides also contain information on the case study which
is not in the full text paper version.
PDF (405 kB) -
Postscript/4-up/gzip (280 kB)
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